Privacy policy
Privacy Policy – Toksoy Ceramics
This Privacy Policy explains how Toksoy Ceramics (“Company”, “we”, “us”, “our”) collects, uses, stores, and protects the personal information obtained through our website www.toksoyceramics.com. By using our website, you agree to this policy.
1. Information We Collect
We may collect the following information when you place an order, create an account, contact us, or visit our website:
1.1 Personal Information
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Full name
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Shipping and billing address
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Email address
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Phone number
1.2 Payment Information
Payment details are securely processed through Shopify’s infrastructure (credit card numbers are not stored by us).
1.3 Order Information
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Purchased products
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Order history
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Shipping and delivery details
1.4 Browser and Device Information
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IP address
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Browser type
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Device type
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Cookies data
This information may be collected automatically by Shopify and third-party service providers.
2. How We Use Your Information
We use collected personal data for the following purposes:
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Processing and fulfilling orders
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Securing payment transactions
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Providing customer support
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Sending order-related notifications
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Improving website performance
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Reducing fraud and unauthorized transactions
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Complying with legal obligations
3. Information Sharing
Your personal information is never sold or shared for commercial purposes.
Information may only be shared with the following parties to the extent necessary to provide our services:
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Shopify (our store platform)
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Payment processors (Stripe, Shopify Payments, etc.)
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Shipping and logistics providers
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Security and fraud prevention services
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Legal authorities (only when required by law)
4. Cookies
Our website uses cookies to enhance the user experience. Cookies may be used for:
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Session management
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Shopping cart tracking
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Analytics and website performance
You can manage or disable cookies through your browser settings.
5. Data Retention
Your personal data is stored securely:
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Until order and accounting requirements are completed
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For the duration required by law
Once no longer necessary, your data is securely deleted.
6. Data Security
We use Shopify’s secure infrastructure, including:
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SSL encryption
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Secure payment processing
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Encrypted data transmission
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Protection against unauthorized access
Payment information is not stored by us and is processed securely through Shopify.
7. Your Rights
Depending on your local data protection laws, you may have the following rights:
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Request access to your personal data
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Request correction of your data
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Request deletion of your data
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Request restriction of processing
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Data portability
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Opt-out from marketing communications
For any requests, please contact us at toksoyceramics@gmail.com.
8. Third-Party Links
Our website may contain links to third-party services or websites. Toksoy Ceramics is not responsible for the privacy practices of these websites.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. Updates become effective immediately upon posting on our website.
10. Contact Us
For any questions, requests, or concerns regarding your data or this Privacy Policy, you can contact us at: